Wollaston Motors is looking for a Parts, Clothing & Accessories Advisor to work within Motorrad.
The role includes:
Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
Communicating relevant promotions and offers to customers;
Delivering exceptional customer service to external and internal customers;
Receiving, recording and allocating parts and consumables from suppliers;
Reporting any stock damages or losses;
Assisting parts stock checks;
Liaising and maintaining a brilliant working relationship with the manufacturer;
Being fully conversant with procedures within the parts department;
Maintaining and updating displays as per manufacturer requirements.
Your profile
The service and expertise provided by our parts team are crucial to the business’ success. Therefore, the successful candidate for our Parts Advisor position will have proven experience in a similar role and proven customer service skills.
We expect our new Parts Advisor to demonstrate some skills that will prove very beneficial in the position, including:
Teamwork
Ability to multi-task
Ability to work to deadlines
Confident and professional communication skills
Organised